GuidedRole
Use the Change note field under the price.
Guided product training
Empower every employee with GuidedRole to stride toward success.
GuidedRole trains your team inside your own web application. People follow guided steps on the real screen, practise on your test site, take assessments that show what they can do, and stay current as the product changes.
14-day free trial · No payment details · Works in Chrome
Guided ModeEnterprise
Where do I say why the price changed?
Assessment 2.3Passed
91.6/ 100 · pass line 80
Sample data from a demo workspace.
What GuidedRole is
Guided practice on a sample test site: GuidedRole frames the field and says what to enter and why.
- No code changesWorks on your own web application. Nothing is installed in it.
- Guided practicePractice runs on your test site, away from live customers.
- Measured skillEvery assessment scores accuracy, time and actions.
- Private by designNo keystrokes, field values or screenshots leave the browser.
Why it matters
Untrained staff cost you twice. Trained staff help the business grow.
A mistake costs once when it happens and again when someone has to find and fix it. People trained for their role work faster, serve customers better and use the features you paid to build.
Without training
- Mistakes reach customersA wrong price, date or setting goes live before anyone notices.
- Experts turn into a help deskSenior staff and support answer the same questions every week.
- New hires ramp up slowlyWeeks pass before people can work without someone watching.
- Marketing guessesCampaigns and demos leave out features, or promise ones the product does not have.
- New features go unusedReleases ship, and nobody changes the way they work.
With GuidedRole
- Guided practice before it is done for realPeople practise the exact task on your test site before they change a price, a date or a setting for real.
- Answers inside the lessonEach step says what to do, with hints and corrections when people need them. On the Enterprise plan, Guided Mode answers questions about the current step.
- A role path from the first dayEach new hire gets the lessons for their training role from day one, with a due date, and progress shows where they stand.
- Demos and campaigns that match the productMarketing practises each feature in your course, guided on the real screen, the way customers will use it.
- Each release ready to assignFasterApps updates your course with each release, and an admin gives the new lessons a path for each affected role.
Put a number on it
What does not knowing your product cost your team?
The estimate is worked out in your browser, from your own numbers.
Hours lost a year2,300 h
What those hours cost$92,000
GuidedRole Business, 40 licences, billed yearly$1,188
Break-even share of the lost time1.3%
Business pays for itself if better training wins back 1.3% of that time.
An estimate from your own numbers and a 46-week working year, set against the plan price only; it is not a promise. Nothing you enter leaves this page.
GuidedRole shows people what to do in guided steps on the real screen, lets them practise it safely, checks what they can do, and keeps every role current as your product changes.
How it works
What every role needs to learn your product.
Guided on the real screen
GuidedRole frames the exact control on your own application and says what to do next and, where it matters, why.
Practice on the real task
Most steps complete when the page shows the result, such as a saved record. Hints and corrections appear when people need them.
Practical assessments
No hints and no help. With the default scoring, a pass needs 80 points and every critical outcome; accuracy, time and actions all count.
Assessment 2.3Passed
Total
91.6 / 100
Pass conditions
- Total at or above 80 (met)91.6
- All critical criteria met (met)3 / 3
- No technical interruption (met)None
Accuracy
95 of 100 criteria weight met
70 × the share of verifiable criteria weight met.
66.5 / 70
Time
3:55 active vs 2:30 reference
Full credit up to 3:08 (1.25×), falling linearly to zero at 7:30 (3×).
16.4 / 20
Actions
41 actions vs 30 reference
Full credit up to 36 (1.2×), falling linearly to zero at 75 (2.5×).
8.7 / 10
Progress you can act on
See who is overdue, stuck on a lesson or yet to start on their role path. Owners and admins can open a recent attempt step by step to coach someone.
Needs attention4 people
- Iris KaurOverdueSales essentials path was due 15 Oct · 11 / 17 lessons passed · 2 days overdue
- Jonah MbekiNot passed ×32.3 Publish and update a price · 64.0, 71.5, 76.0
- Tomás RiveraInterrupted1.2 Create a customer record · Error page · not counted · awaiting review
- Rafael CostaNot startedSupport essentials path · 0 / 17 lessons passed · assigned 8 Oct
Guided by your own course
On the Enterprise plan, Guided Mode answers questions about the current step from your course and points at the control it means.
Guided ModeEnterprise
Where do I set who owns the record?
GuidedRole
Use the Owner field under the record name. The owner gets the follow-up tasks, so pick the person who handles the account, then choose Save draft.
On screen
- 1OwnerShowing
- 2Save draft
Sources
Record owners and teamsDrafts and publishing
Fair to learners
When the site itself fails, the attempt ends as Incomplete – technical and an issue opens for the admin. It is never counted against the learner.
Assessment 2.2Incomplete – technical
The site showed “Something went wrong” while saving. This attempt is not counted against you.
Technical issue opened for the admin
Sample data from a demo workspace.
For marketing teams
Marketing sells best what it has used.
Marketers write the campaigns, launch posts and demo scripts. GuidedRole gives them guided, hands-on time with each feature your course covers, so they describe what they have done themselves.
- Learn each feature in guided steps on your test site.
- Show what they know in practical assessments.
- Get the launch lessons for their training role once the release is published.
- On the Enterprise plan, ask Guided Mode while practising.
Assigned pathDue 24 Oct
Launch: Refund approvalsOn track
1 / 2 lessons passed- 3.3 Refund an orderPassed 94.2
- 3.4 Approve a refundIn progress
GuidingPractice · 3.4 Approve a refund · step 3 of 7
Learning and progress
Fast-track every role. Watch skills improve.
Role paths turn onboarding into a plan with due dates. Every assessment attempt is kept with its score, time and actions, so you can see improvement after each retake and step in early.
Learners2413 in progress · 2 not started
Completed938% of learners
First-attempt pass71%Graded first attempts
Median score86.2Graded attempts · pass mark 80
Licences26/ 10074 free · Enterprise
Fast-track
Paths by role
Support, sales or marketing: each training role gets the lessons it needs, assigned automatically with a due date.
Guided on your own screens
Lessons run in your own application, on its test site, so there is nothing to translate from a video to the screen.
Retake and improve
People can practise again and retake assessments. Each attempt is kept with the course release it used.
Track
Scores you can compare
Accuracy, time and actions for every attempt, against reference times you can tune for your team.
Who needs help
The overview lists people who are overdue, have not passed after three attempts, were interrupted or have not started.
Step-by-step review
Owners and admins can open a recent attempt’s timeline to coach someone. Each opening is recorded in the audit log.
Results · Grace Taylor2 attempts
2.3 Publish and update a price- Attempt 215 OctPassed92.5
- Accuracy
- 70.0 / 70
- Time
- 15.1 / 20
- Actions
- 7.4 / 10
- Attempt 113 OctNot passed52.5
Critical outcome missed: customers see the new price. Time and actions count only when every critical outcome is met.
Sample data from a demo workspace. A retake after a missed critical outcome.
Release readiness
Ship every week. Keep every role current.
Fast product teams change screens, flows and features constantly. GuidedRole versions your courses with your product, so people can learn a change before they meet it in front of a customer.
- Courses are versioned. An admin publishes each release, and past attempts keep the release they used.
- Publish the update and give its new lessons a path for each affected role.
- Content health flags the lessons a screen change has affected, so they are fixed before more learners get stuck.
- FasterApps updates your courses from your app’s source code with an AI coding agent, so lessons keep pace.
Course releasesCustomer portal
- v0.5.0DraftMade available by FasterApps · 16 OctValidated on the test site · no warnings · Not assigned until published
- v0.4.0PublishedPublished by Hannah Ortiz · 30 SepValidated on the test site · no warnings · Used by 24 learners
- v0.3.1RetiredPublished 12 Sep · retired 30 Sep by Hannah OrtizValidated on the test site · Results are kept
Content healthv0.4.0
- 3.1 Create an invoiceHealthy
- 3.2 Send a payment reminderNeeds review
send-reminderNot found 5 / 9 - 3.3 Refund an orderHealthy
FoundFound by a fallbackAmbiguous or not found
The Send button moved into the Actions menu in the last app release. Lesson 3.2 needs review.
Sample data from a demo workspace.
Privacy
Training data, not surveillance.
GuidedRole records only what training needs: the lessons and assessments a learner runs, and the questions they ask Guided Mode.
Only during training
Recording runs only during a lesson or assessment the learner starts, with a visible indicator, and when they ask Guided Mode a question.
No page content leaves the browser
No keystrokes, field values, page text or screenshots. Only activity named in the course’s own words: the pages, the controls used, whether a field was filled, and timing.
People see their own data
Every learner can view and export their own data.
Reviews are on the record
Opening someone’s step-by-step timeline is logged. Only workspace owners and admins can do it, and FasterApps support only while acting as an admin, recorded under both names.
Pricing
Plans that grow with your team.
Every plan includes guided lessons, practice, role paths, assessments and tracking. Enterprise adds Guided Mode.
Startup
For a first team learning one application.
$49per month
billed yearly · $588 a year
10 licences · 1 domain · 10 modules
Business
For growing teams across support, sales and marketing roles.
$99per month
billed yearly · $1,188 a year
40 licences · 1 domain · 20 modules
Enterprise
Guided Mode includedFor larger teams that want an AI assistant beside every lesson.
$199per month
billed yearly · $2,388 a year
100 licences · 2 domains · 50 modules
Start free trial
The free trial does not include Guided Mode.
Every workspace starts with a 14-day free trial: 10 licences · 1 domain · 10 modules, no Guided Mode, no payment details. FasterApps builds your first course from your application’s source code. Ask for a plan in Plan & licences whenever you are ready and the FasterApps team sets it up.
Give every role the product knowledge your customers expect.
Start a 14-day trial, or talk to us about training your team on your own application. FasterApps builds your course from your application’s source code.
14-day free trial · No payment details · Works in Chrome